Privacy policy
PRIVACY
POLICY
We are pleased that you are interested in the subject of data protection. We attach great importance to the protection of your data. In order to provide comprehensive information about the use of personal data, we kindly ask you to acknowledge the following data protection information.
Personal data
Personal data is data about you. This includes your name, your address and your email address. You do not have to disclose personal data in order to visit our website.
In some cases, we may need your name and address as well as additional information to be able to offer you the services you require.
Form data and comments
Cookies
Data protection policy for the use of Google Analytics
Google Maps, Google Tag Manager and Google Analytics
This website uses Google Maps for the purpose of displaying map information. When using Google Maps, Google also collects data on processes and uses data that visitors to the websites collected, processed and used. More information about data processing by Google can be found in Google's privacy policy at https://www.google.at/ intl/en/policies/privacy. There you can also change your settings in the privacy center so that you can manage and protect your data.
This website uses Google Tag Manager. The Tag Manager does not collect personal data. The tool triggers other tags, which in some cases may collect data. Google Tag Manager does not access this data. If a de-activation has been made on domain or cookie level, this remains in place for all tracking tags that are implemented with Google Tag Manager. Google's privacy policy for this tool can be found here.
We use Google Analytics on our site, a web analytics service provided by the company Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google". Google Analytics uses so-called "cookies", text files, which are stored on your computer and thereby enable an analysis of your use of the website.
The information generated by these cookies, for example, time, place and frequency of your visit to the website, including your IP address, is transmitted to Google in the USA and stored there.
We use Google Analytics on our website with the add-on "_gat._anonymizeIp". In this instance, your IP address is already truncated and anonymized by Google within the Member States of the European Union or in other contracting states of the European Economic Area.
Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for us and providing further information of other services relating to website usage. Google may also transfer this information to third parties, if this is required by law or if third parties process this data on behalf of Google.
Google will, as stated by the company itself, in no case share your IP address with other Google data. You can prevent the installation of cookies by selecting the appropriate settings on your browser; However, we would like to point out that in this case you may not be able to use all the functions of our website to the full extent.
Furthermore, Google offers for the most common browsers a de-activation add-on which gives you more control over what data is collected by Google on the websites you visit. The add-on notifies the JavaScript (ga.js) of Google Analytics that no information about the website visit should be transmitted to Google Analytics. The de-activation add-on for browsers of Google Analytics does not prevent information from being transmitted to us or to other web analytics services that we may use. For more information on installing the browser add-on, please click on the following link: https://tools.google.com/dlpage/gaoptout?hl=de
If you are visiting our site via a mobile device (smartphone or tablet) you will instead have to click the de-activation button further down on this page under point 9. You will be able to de-activate the tracking by Google Analytics on this website in the future. This is also possible as an alternative to the browser add-on above. By clicking the link, an opt-out cookie will be set in your browser, which is only valid for this browser and this domain. If you delete the cookies in this browser, the opt-out cookie will also be deleted, so that you have to click the link again.
This disables both Google Analytics and Facebook tracking of this website.
Note: This setting will remain for all subsequent visits. However, you will have to set it again in each browser and device or once you clear your browser cache...
Facebook Custom Audiences Pixels
To present visitors to our website with relevant advertisements during their time on Facebook, we use Custom Audiences Pixel" of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA. ("Facebook"). For this purpose, we have implemented a pixel from Facebook on our website which establishes a direct connection to the Facebook servers when you visit our website. It is transmitted to the Facebook server that you have visited our website and Facebook assigns this information to your personal Facebook user account. More information about the collection and use of data by Facebook and about your rights in this regard and options for protecting your privacy can be found in the privacy policy of Facebook at https://www.facebook.com/about/privacy/.
If you would like to object to the aforementioned association with Facebook, you can do so by clicking on the button at the bottom of this statement.
Your rights
You have the right to obtain information about your personal stored data, their origin and recipient as well as the purpose of the storage at any time. In principle, you have the rights to correction, deletion, restriction, data portability, retraction and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can complain to the supervisory authority. In Austria, this is the data protection authority.
Safety
We have taken technical and administrative security precautions to protect you against loss, destruction, manipulation and unauthorized access. All our employees and service providers working for us are bound by the current data protection laws.
Whenever we collect and process personal data, it is encrypted before they are transmitted. This means that your data cannot be misused by third parties. Our security precautions are subject to a continuous improvement process and our data protection declarations are constantly being revised. Please make sure that you have the latest version available to you.
Automatically saved data
Server-Log-Files
The provider of the pages (NOBUGS IT GmbH) automatically collects and stores information in so-called server log files, which your browser automatically transmits. These are:
- Date and time of the request
- Name of the requested file
- Page from which the file was requested
- Access status (file transferred, file not found, etc.)
- Web browser and operating system used
- complete IP address of the client computer or firewall/router
- Amount of data transferred
This data is not merged with other data sources. The processing is carried out in accordance with Art. 6 para. 1 lit. DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website.
For reasons of technical security, in particular to defend against attempted attacks on our web server, this data is stored by us for a short period of time. It is not possible for us to identify individual persons on the basis of this data. After seven (7) days at the latest, the data will be anonymized by truncation of the IP address at the domain level, so that it is no longer possible to establish a reference to the individual user. In anonymized form the data is also processed for statistical purposes; a comparison with other data or a transfer to third parties, even in excerpts, does not take place.
Information on the collection of your data according to Art. 13 DSGVO
1. Which data is processed and from which sources does this data originate?
We process the data that we receive in the context of contract negotiations or processing, on the basis of consent or within the context of your application to us or within the context of your employment with us.
Personal data includes:
Your personal data, e.g. first name, surname, address, contact data (e-mail address, telephone number, fax), bank data, photographs.
For applicants and employees, this includes, for example, first and last name, address, contact data (e-mail address, telephone number, fax number), date of birth, data from resume and references, bank data, religious affiliation, photographs.
In the case of business partners, this includes, for example, the designation of their legal representatives, company name, trade register number, VAT number, company number, address, contact person data (e-mail address, telephone number, fax), bank data.
In addition, we also process the following other personal data:
- Information about the nature and content of contract data, order data, sales and document data, customer and supplier history, and consulting records,
- Advertising and sales data,
- information from your electronic communications with us (e.g. IP address, log-in data),
- other data that we obtained from you within the scope of our business relationship (e.g. in customer meetings),
- data that we generate ourselves from master / contact data and other data generated, such as by means of customer demand and customer potential analyses,
- documentation of your declaration of consent for the receipt of e.g. newsletters.
- Photographs taken in the context of events.
2. For what purpose and on what legal basis is the data being processed?
We process your data in accordance with the provisions of the Data Protection Basic Regulation (DS-GVO) and the Federal Data Protection Act 2018, in its currently valid version:
for the compliance with (pre-)contractual obligations (Art. 6 para. 1lit.b DS-GVO):
The processing of your data takes place for the contract handling online or in one of our branches, and for the contract processing of your workforce in our company. The data will be processed with you in particular for the commencement of business and the execution of the contracts.
for the compliance of legal obligations (Art. 6 para. 1 lit.c DS-GVO):Processing of your data is required for the purpose of fulfilling various legal obligations, e.g. those arising from the Commercial Code for trading or the fiscal/tax code.
For the protection of legitimate interests (Art. 6 para. 1 lit.f DS-GVO):
Based on the assessment of interests, data processing may go beyond the actual execution of the contract for the protection of legitimate interests of us or third parties. Data processing for the protection of legitimate interests occurs, for example, in the following cases:
- Advertising or marketing (see #4),
- Measures for business management and further development of services and products
- Maintenance of a Group-wide customer database to improve customer service
- in the context of legal prosecution.
- in the context of your consent (Art 6 para. 1lit.a DSGVO): If you have given us consent to the processing of your data, e.g., to send you our newsletter, publication of photos, etc.
Who receives my data?
If we use an external service provider for order processing, we still remain responsible for the protection of your data. All order processors are contractually obligated to treat your data confidentially and to process it only in the context of providing the service. The contractors commissioned by us receive your data as long as they require the data for the performance of their respective service. These are, for example, IT service providers that we require for the operation and security of our IT system as well as advertising and address publishers for our own advertising campaigns.
Your data will be processed in our customer database. The customer database supports the enhancement of the data quality of the existing customer data (duplicate cleansing, moved/deceased indicators, address correction), and enables the augmentation with data from public sources.
This data is made available to the Group companies if this becomes necessary for the execution of the contract. Customer data is saved separately and is company-specific, with our parent group acting as a service provider for the individual participating companies.
In the event of a legal obligation and within the scope of a judicial prosecution, authorities and courts as well as external auditors may be recipients of your data.
In addition, for the purpose of contract negotiations and completion, insurance companies, banks, credit agencies and service providers may be recipients of your data.
Processing of personal data for advertising purposes
You can object to the use of your personal data for advertising purposes or individual measures at any time without incurring any costs other than the transmission costs as per the basic tariffs.
We are entitled under the legal conditions of § 7 Abs.3 UWG, to use the e-mail address that you provided when concluding the contract for the purpose of direct advertising for our own similar goods or services. These product recommendations you receive from us regardless of whether you have subscribed to a newsletter.
If you do not wish to receive such recommendations by e-mail from us, you can object to the use of your address for this purpose at any time, without incurring any costs other than the transmission costs according to the prime rates. A message in text form is sufficient. Of course, each e-mail always contains an unsubscribe link.
How long will my data be stored?
We process your data until the termination of the business relationship or until the expiry of the applicable statutory retention periods (e.g. from the Commercial Code, the Tax Code, the Home Act or the Working Hours Act); Furthermore, until the end of any legal disputes in which the data is required as evidence.
Is personal data transferred to a third country?
In principle, we do not transmit any data to a third country. A transfer takes place in individual cases only on the basis of an Adequacy Decision of the European Commission, standard contractual clauses, appropriate guarantees or your explicit consent.
What data protection rights do I have?
You have the right at any time to information, correction, deletion or restriction of the processing of your stored data, a right of objection against the processing, as well as a right to data portability and to a complaint in accordance with the requirements of data protection law.
Right to information:
You can request information from us as to whether and to what extent we process your data.
Right of rectification:
If we process your data that is incomplete or incorrect, you may at any time request their correction or completion.
Right of deletion:
You may request that we delete your data if we are processing it unlawfully or if the processing disproportionately interferes with your legitimate interests of protection. Please note that there may be reasons which preclude immediate deletion, e.g. in the case of legally regulated retention obligations.
Irrespective of whether you exercise your right to deletion, we will delete your data immediately and completely, provided that there is no legal or statutory obligation to retain data.
Right to restriction of processing:
You may request that we restrict the processing of your data if you dispute:
- the accuracy of the data for a period of time that allows us to verify the accuracy of the data.
- the processing of the data is unlawful, but you object to a deletion and instead request restriction of the use of the data,
- we no longer need the data for the intended purpose, but you still require this data for the enactment or defense of legal claims, or
- you have objected to the processing of the data.
Right to data portability:
You may request that we provide you with the data that you have provided to us in a structured, standardized and machine-readable format, and that you can transfer this data to another responsible party without hindrance from us, provided that:
- we process this data on the basis of a revocable consent given by you, or consent given by you or for the execution of a contract between us, and
- this processing is carried out with the aid of automated procedures.
- If technically feasible, you may request that we transfer your data directly to another responsible party.
Right to object:
If we process your data for legitimate reasons, you may object to this data processing at any time. This would also apply to any assisted profiling. We will no longer process your data, unless we can demonstrate compelling legitimate grounds for the processing and override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. You may object to the processing of your data for the purpose of direct advertising without stating reasons.
Right of appeal:
If you are of the opinion that we are processing your data in violation of German or European data protection law, please contact us so that we can clarify any questions that arise. Of course, you also have the right to contact the supervisory regional authority responsible for you regarding questions about data protection.
If you wish to assert any of the aforementioned rights against us, please contact our data protection officer. In case of doubt, we may request additional information to confirm your identity.
Am I obliged to provide data?
The processing of your data is necessary for the conclusion or implementation of your contract you have entered into with us. If you do not provide us with this data, we will usually have to refuse to conclude the contract or will no longer be able to uphold an existing contract and consequently have to terminate it. However, you are not obligated to provide any data that is not relevant for the fulfillment of the contract or that is not required by law.
Changes to this privacy policy
We reserve the right to change our privacy policy if this should be necessary due to new technologies. Please make sure that you have the most current version.
If fundamental changes are made to this privacy policy, we will announce them on our website.
All interested parties and visitors to our website can contact us for data protection questions by using the following address:
- Contact details: INSOFT Datenverarbeitungs Ges.m.b.H.
- Location: Alte Landstraße 22, A-6123 Vomperbach
- Phone: +43 (5242) 716 11 0
- E-Mail: anfang@insoft.at
